Terms and Conditions Using the CYLS88 Platform

By accessing, registering, or using any part of the CYLS88 platform — including the website, mobile app, and related services — you hereby acknowledge that you have read, understood, and agree to be fully bound by these Terms and Conditions.

These terms apply to all users of the CYLS88 platform without exception, including unregistered visitors, new members, and existing members. Continued use following any amendments to the terms shall also constitute acceptance of the updated terms.

CYLS88 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically to ensure you remain informed of the latest terms in effect.

The CYLS88 platform is exclusively for individuals aged 18 and above. This is not merely a company policy — it is a legal requirement that we take seriously. Every new account registration is subject to a strict age verification process.

To register and use CYLS88 services, you must meet all of the following eligibility requirements:

• Be at least 18 years of age at the time of registration
• Having full legal capacity to enter into a binding agreement
• Not prohibited by local law from participating in online gaming activities
• Register only one account per individual — duplicate accounts are strictly prohibited
• Providing accurate, truthful, and up-to-date personal information during registration
• Have never had an account banned or suspended by CYLS88 previously

CYLS88 reserves the right to request proof of age and identity at any time. Accounts suspected of belonging to underage individuals will be suspended immediately until verification is complete. If a player is proven to be underage, all account balances will be withheld and the account will be permanently terminated.

The CYLS88 account registration process is designed to ensure platform security and integrity. Each player is only permitted one active account. Registering a second account — whether using the same name, email, phone number, or device — is a serious violation of these terms.

As part of the Know Your Customer (KYC) process, CYLS88 may request the following identity verification documents prior to processing your first withdrawal or when required:

• A valid copy of MyKad or passport
• Proof of bank account ownership (latest bank statement)
• Proof of residential address (utility bill within the last 3 months)
• Active phone number verification via OTP

All information you provide during registration and the KYC process must be accurate and current. CYLS88 is not responsible for any delays or payment issues arising from incorrect or incomplete information provided by the player.

CYLS88 supports a wide range of payment methods for the convenience of Malaysian players, including FPX bank transfer, Touch 'n Go eWallet, GrabPay, and Boost. All transactions are processed through fully secure and encrypted payment channels.

All withdrawals must be made to a bank account or eWallet registered under the same member's name. CYLS88 does not process withdrawals to third-party accounts under any circumstances. This is a protective measure to prevent money laundering and safeguard your financial security.

• Depositing using another person's account is strictly prohibited
• Withdrawals are only processed after KYC verification is complete
• CYLS88 reserves the right to hold withdrawals for up to 7 business days for investigation if required
• Transactions suspected of fraud will be blocked and reported to the relevant authorities

CYLS88 offers a wide range of exciting bonuses and promotions for new and existing players. All bonuses are subject to wagering requirements (rollover) that must be met before a withdrawal can be made. These wagering requirements are set individually for each promotion and are clearly stated on the respective promotion page.

• 150% welcome bonus is subject to a 25x rollover requirement on the total of deposit + bonus
• Weekly cashback is credited automatically every Monday with no wagering requirements
• Free spins are credited within 24 hours after a qualifying deposit
• Each player is entitled to one welcome bonus only — it cannot be re-claimed
• Bonuses cannot be transferred between accounts or converted directly into cash
• CYLS88 reserves the right to void bonuses if there is evidence of fraud or promotion abuse

All games available on the CYLS88 platform use a Random Number Generator (RNG) that has been audited and certified by internationally accredited independent bodies. This ensures every game outcome is genuinely random and fair for all players.

Players are fully responsible for understanding the rules of each game before playing. CYLS88 is not liable for any losses incurred as a result of a player's failure to properly understand the game rules.

• Game results recorded in the CYLS88 system are final and cannot be disputed
• Any technical disruptions during gameplay will be resolved based on system records
• The use of unauthorized automated software, bots, or assistive tools is strictly prohibited
• Betting on both sides of the same game is considered fraudulent activity

CYLS88 uses real-time fraud detection technology. Any activity suspected to be fraudulent, money laundering, or game manipulation will be investigated promptly and the relevant account will be suspended until the investigation is complete.

You are solely responsible for keeping your CYLS88 account login credentials confidential, including your username, password, and OTP code. CYLS88 will never ask for your password via email, phone, or live chat.

• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols
• Enable two-factor authentication (2FA) for an extra layer of security
• Never share your login credentials with anyone — including family members or friends
• Log out of your account after every session, especially on public devices
• Report any suspicious activity on your account to our support team immediately

CYLS88 is not responsible for any loss or damage arising from your failure to maintain the security of your account information. If you suspect your account has been compromised, contact our support team immediately for an account freeze.

CYLS88 reserves the right to suspend, restrict, or terminate any account at any time without prior notice if a breach of these Terms and Conditions is found. The following actions will result in immediate account termination:

• Opening more than one account (duplicate accounts)
• Providing false or misleading information during registration or KYC
• Using third-party software, bots, or automation to gain an unfair advantage
• Money laundering or any suspicious financial activity
• Sharing, selling, or transferring your account to another person
• Threatening, harassing, or being abusive towards staff or other players
• Any action intended to cheat or manipulate the platform system

The CYLS88 platform is provided on an "as is" and "as available" basis. While we strive to ensure the platform operates smoothly and without interruption at all times, CYLS88 does not guarantee that the service will always be free from technical errors or outages.

CYLS88 is not liable for:

• Financial losses arising from valid game results
• Service disruptions due to system maintenance or events beyond our control
• Transaction processing delays caused by banks or payment providers
• Any indirect, incidental, or consequential losses arising from the use of the platform
• Third-party content or services that may be accessible through our platform

CYLS88's maximum liability in any circumstance shall not exceed the net deposit amount made by the player in the 30 days prior to the relevant claim arising.

CYLS88 reserves the right to modify, add, or amend any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on this page. We will endeavour to notify players of significant changes via in-platform notices or email, though this is not an absolute obligation.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms and Conditions shall first be resolved through voluntary negotiation. If a resolution cannot be reached, the dispute will be referred to binding arbitration.