CYLS88 values the privacy and data security of every member. This document clearly explains how we collect, use, store, and protect your information at all times.
Our Commitment: CYLS88 is committed to protecting the privacy of all our members in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA). We do not sell, rent, or disclose your personal information to any third party without your consent, except as stated in this policy.
This Privacy Policy describes the personal data collection and management practices of CYLS88 ("we", "the company", or "the platform"). It applies to all users who access or use the CYLS88 platform, including the website at cyls88.vip, the mobile app, and all related services we offer.
By registering an account with CYLS88 or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and agree to how we collect and process your personal data as described herein.
This policy is updated from time to time to reflect changes in our privacy practices or new legal requirements. The date of the latest revision will always be displayed at the top of this page. We recommend checking this page periodically to stay informed of the latest terms.
We collect several categories of information to provide each CYLS88 member with a safe, efficient, and personalised experience. Below is a full breakdown of the data we collect:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number. | Identity verification & KYC |
| Contact Data | Email address, phone number, residential address | Communication & account verification |
| Financial Data | Bank account number, bank name, transaction history. | Deposit & withdrawal processing |
| Technical Data | IP address, browser type, operating system, device ID | Security & fraud detection |
| Usage Data | Game history, betting records, active session duration | Service improvement & responsible gaming |
| Communication Data | Live chat records, support emails, feedback | Customer service improvement |
We only collect data that is strictly necessary for the stated purposes. We do not collect information beyond what is required to operate the CYLS88 platform. All collected data is stored securely using the latest encryption technology.
The personal data we collect is used solely for legitimate purposes necessary for the operation of the CYLS88 platform. All data use is in line with Malaysia PDPA principles: lawful collection, fair processing, and clear purpose limitation.
Marketing Communications: We only send promotional emails or marketing notifications if you have given your consent during registration. You may unsubscribe at any time through your account settings or by contacting our support team.
The security of your personal data is a top priority for CYLS88. We implement multiple layers of technical and organisational safeguards to ensure your information is always protected against unauthorised access, disclosure, alteration, or destruction.
All data transmitted between your browser and our servers is encrypted using the latest TLS 1.3 protocol.
Sensitive data such as financial information and KYC records are stored in encrypted databases with restricted access keys.
Only authorised personnel with a specific operational need are permitted to access your personal data.
An automated security monitoring system operates around the clock to detect any suspicious activity.
Your data retention period is determined based on legal and operational requirements. Generally, financial transaction records are retained for a minimum of 7 years in accordance with Malaysian legal requirements. Active account data is retained for as long as your account remains active. Following account closure, data is retained for 5 years before being securely deleted.
CYLS88 does not sell, rent, or trade our members' personal data. We only share your information in limited and legitimate circumstances as described below.
Like most online platforms, CYLS88 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyze platform usage patterns. The following are the types of cookies we use:
| Cookie Types | Function | Duration |
|---|---|---|
| Essential Cookies | Enabling core platform functions and login session verification. | Session / 24 hours |
| Preference Cookies | Saving your language preferences, display settings, and game preferences. | 30 days |
| Analytics Cookies | Analysing how users interact with the platform to drive improvements. | 90 days |
| Security Cookies | Detecting suspicious activity and preventing unauthorised access. | 7 days |
You can manage or block cookies through your browser settings at any time. However, blocking essential cookies may affect certain features of the CYLS88 platform, including your ability to log in to your account. We recommend keeping essential cookies active for a seamless gaming experience.
Our server logs also automatically record technical information such as IP addresses, access dates and times, pages visited, and HTTP status codes. This information is used solely for security and technical troubleshooting purposes, and is retained for a maximum of 90 days.
Under the Malaysia Personal Data Protection Act 2010 (PDPA), you have clear rights regarding your personal data held by CYLS88. We are committed to respecting and facilitating the exercise of these rights within a reasonable timeframe.
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 21 business days.
If any of your information is inaccurate or outdated, you have the right to request an immediate correction through your account profile section or by contacting our support team.
You may withdraw consent for certain data processing at any time, particularly for marketing communications.
In certain circumstances, you have the right to request that we restrict how we process your data while a dispute is being resolved.
If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Malaysia Personal Data Protection Department.
You may request data deletion upon account closure, subject to minimum statutory retention obligations.
How to Exercise Your Rights: To submit any privacy rights request, please contact our Privacy Officer via live chat on the platform or by email at [email protected]. Please include your full name and account number to help expedite the process. We will verify your identity before processing any request.
The CYLS88 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18. This is a policy we uphold without exception.
Should we discover that a child's personal data has been collected without our knowledge — for example through account registration using a false identity — we will take the following action immediately:
If you discover that a child has registered an account with CYLS88, please contact our support team immediately so that appropriate action can be taken.
The CYLS88 platform may contain links to or be integrated with third-party services such as game providers, payment processors, and eWallet providers. This Privacy Policy applies solely to the CYLS88 platform and does not cover the privacy practices of those third parties.
Each third-party service provider integrated with CYLS88 is subject to their own privacy policy. We recommend reading those policies separately. CYLS88 is not responsible for the data collection practices of any third party integrated with our platform.
Partner Selection: We only work with service providers that maintain high security and privacy standards. All our technical partners are required to comply with comprehensive data protection agreements before any integration is carried out.
CYLS88 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. Members will be notified of any significant amendments via in-platform notifications or email at least 7 days before they take effect.
Continued use of the CYLS88 platform after any amendments take effect will be considered your acceptance of the revised policy. If you do not agree with the changes made, please discontinue use of the platform and contact us to close your account.
CYLS88 Privacy Officer: For any enquiries, complaints, or requests regarding this Privacy Policy, you may reach us via 24/7 live chat on the platform or by emailing [email protected]. Our team will respond to all privacy-related enquiries within 2 business days.
We do not merely comply with the law — we go further to ensure every CYLS88 member's personal data receives the best possible protection.
All data transmitted between your device and our servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
CYLS88 operates in full compliance with the Malaysia Personal Data Protection Act 2010. Your rights as a data subject are respected and protected at all times.
Your personal data is not a commodity. We never sell, rent, or trade member information to any third party for marketing or advertising purposes.
Our servers are protected by multi-layered firewalls, real-time intrusion detection systems, and automated daily data backup procedures.
Identity verification documents you submit are stored with full encryption and are accessible only to authorised compliance staff with specific permission.
You're in full control. Access your data, correct inaccurate information, or request deletion — all easily handled through our support team.